Maddie, our driver, was very kind and gave a lot of Tips. We felt safe every second. She talked a lot about Hawaiian traditions and heritage. Very interesting. Start was not good as the meeting point was not clearly defined in the online reservation. The folks that made the reservation through the hotel got the right instructions from the hotel but as we ordered online it was not sufficient what they wrote down in the Mail. so we ended up rushing through the night by car to catch up with the rest of the group. And this was only just because I made the proposal to do so. The customer Service Lady was not this cooperative, just saying all the time "Driver was there, picked others up but you didnt show up. Sorry, your fault". If somebody would have called to know where we are, would have cleared it easily. But as we have a international number they didnt call. Having a right customer contact was also not clear enough and I received 3 different numbers until I had the right person.

Atemberaubend

Trotz Wetterbericht (Regen) war es trocken und wir konnten einen perfekten Sonnenaufgang beobachten. Es wäre super gewesen, wenn wir nur ein paar Minuten eher dort gewesen wären, Farbspiele am Himmel und Menschenmenge, aber unser Guide hat halt gerne und viel geredet. Wir hatten trotzdem noch eine tolle Sicht aus der 2. Reihe!

Preston the tour guide was great