The driver was grumpy and rude to some ladies that asked him a question (not in his tour) - made us all uncomfortable. He didn’t seem to want to do the commentary and just kept going on about the weather. I have a bowel disease and asked several times if we could stop to the bathroom as I felt quite unwell / he kept saying yes but not stopping til the scheduled stop (I know that he has a schedule but I was really distressed) - even when we got to the stop, he could have dropped me off at the toilet and then parked (a good hundred or more metres away) but instead he struggled to fit into the spot so it was ver nerve racking fir me / a little human compassion could have gone a long way. It just really affected my whole experience.

We had a wonderful day trip to Milford Sounds, Paul was wonderful, very informative and made us feel very welcome! Would highly recommend this trip! Thank you so much Paul, you were wonderful! Our family had such an amazing day with wonderful memories made! Thank you

The actual boat tour of Milford Sound was incredible. My only complaint was that we had booked through “GetYourGuide” and when the bus pulled up, they did not have us on the list. We called the number provided and they said our tour time had changed and we had missed our bus. The confirmation email that had been sent the day before said nothing about a time change and in fact had the original time listed. We were fortunately able to get on the bus to take us to the boat tour, and I honestly don’t even know if the people we spoke to on the phone had the correct information. I think they just somehow forgot to put our name on the list. Thankfully we were able to get on the bus and do the tour, but it was very worrisome before all was sorted.